OUR HISTORY
Mark Beaudoin started in business as A’burg Plumbing in 1993
and his main focus was new home construction. While he was making a
living he was not convinced that this was his niche. In 2000 he made a
wise business choice and changed his focus from new homes to what he
believed was an area that lacked attention – residential plumbing
service. Thus began Plumbing Now.
Mark has a strong belief that all plumbers are not alike and strives
to keep Plumbing Now as a leader in the field. We have a guaranteed
“Same Day Service” for all emergency calls and “Same or Next Day
Service” for all service calls.
Plumbing Now does not believe in voice mail – all phone calls are answered by a real person, 24 hours a day, 7 days a week.
When Mark began Plumbing Now he saw that the residential plumbing
service was sorely lacking in customer service and knew he could fill
the void. At Plumbing Now customer service is our #1 focus. We have a
100% satisfaction guarantee – if you are not satisfied with our
workmanship or service we will fix it again or its free!
Mark takes pride in the professionalism of his technicians and
invests a great deal in their training. The employees well being and job
satisfaction are high on his list of priorities. He has trained all of
his technicians to respect you and your home. He promises that his
technicians will show up on time in clean uniforms and wear shoe covers
to protect your home. They will arrive at your home in a “Warehouse on
Wheels” ready and equipped to tackle any problem. This saves you time
and money because it eliminates wasted time and too many trips to your
home. We stock a wide variety of plumbing repair parts along with new
equipment.
Mark also believes in “Straight Forward Pricing” to eliminate invoice
shock. The client always has the price in writing before the work
begins. All of our technicians are equipped with a “Straight Forward
Pricing Guide” to ensure that all clients are being charged the same
price for the same job. Nearly 60% of our business is from repeat
clients and referrals.
At Plumbing Now we also believe in giving back to the community by
sponsoring children’s sports teams and community events. We participate
in many local parades and community events including Challenge Cup. We
are an active member of both the Windsor and Amherstburg Chambers of
Commerce as well as the Windsor Better
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